Return Policy for WATERMELON MEDIA's Clothing Store

At WATERMELON MEDIA's Clothing Store, we want you to be satisfied with your purchase. We understand that occasionally, you may need to return an item. Please read our return policy carefully to understand the terms and conditions regarding returns.

1. Eligibility for Returns:

We accept returns on clothing items under the following conditions:

a. The item is unworn, unwashed, and in its original condition, including all tags and packaging.

b. The return request is initiated within [number of days, e.g., 30 days] from the date of delivery.

2. Returns Process:

To initiate a return, please follow these steps:

a. Contact our customer support team at [email/phone number] to request a Return Authorization (RA) number.

b. Pack the item(s) securely, including all original tags and packaging.

c. Clearly mark the RA number on the outside of the package.

d. Ship the return to the address provided by our customer support team.

3. Return Shipping:

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the product. WATERMELON MEDIA's Clothing Store is not responsible for lost or damaged returns during transit.

4. Refunds:

Once we receive and inspect the returned item(s) and confirm that they meet our return eligibility criteria, we will process your refund to your original payment method. Please allow a few business days for the refund to reflect in your account, depending on your bank or payment provider.

5. Exclusions:

a. Service Bookings: Please note that there are no returns or refunds for service bookings. When you book our services, our team dedicates time and resources to prepare for the work to be carried out, and we are unable to accommodate refunds for these bookings.

6. Damaged or Defective Items:

If you receive a damaged or defective clothing item, please contact our customer support team immediately. We will provide instructions on how to proceed with a replacement or resolution.

7. Changes to the Return Policy:

We reserve the right to update or modify our return policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any further questions or concerns about our return policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure your shopping experience with WATERMELON MEDIA's Clothing Store is enjoyable and hassle-free.

Thank you for choosing us for your clothing needs!